Passenger services


PARKING AREAS – The only located in the Port Area, at walking distance from the embarkation
Up to 40 buses, 2325 cars (spaces reserved for passengers with reduced mobility).
Located in the Port Area equipped with a customs point and so at walking distance from the embarkation, VTP’s parking facilities are the ideal choice for leaving the car during your cruise.
For more informations or reservation visit the car park booking page

LINK TO MEANS OF TRANSPORTATION

PASSENGERS’ INFORMATION DESKS
Information points dedicated to the needs of passengers are located in the arrival and departure areas. Fully qualifed hostesses will provide free information regarding Venice, transportation service, transfers, city sights, events and exhibitions, including a complimentary City map.

ATM SERVICE
The service is located at Terminals 110, Isonzo 1/2, 107/108, 117 and St. Basilio and in the place in front of Terminal 103.

DUTY FREE AND SHOPS INSIDE THE TERMINALS
Duty free and shops are available for departing passengers in Cruise Terminals Isonzo 1/2, 107/108, 109/110 and 117.

NEWSSTAND
Located outside the arrival hall of Terminal 107 and outside the arrival hall of Isonzo 1.

SHOPPING AREA, TOBACCONIST AND PARAPHARMACY
Located outside the arrival hall of Terminal 107.

FOOD AND BEVERAGE AREAS
Self service, bar and vending machines are available for the passengers in the arrivals and departures areas.

FIRST AID SERVICE (with doctor and ambulance)
Located in the building 255 the service is available during the days when ships are embarking and disembarking calling the following Ph. + 39 041 5334739.

LEFT LUGGAGE DEPOSIT AND LOST & FOUND SERVICE
The left luggage deposits are located on the ground floor of Terminals 103, 117, Isonzo 1/2, 123 and St. Basilio and are open during the days when ships are embarking and disembarking cruise passengers.